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FAQ
Shipping FAQs
1. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within:
Domestic Shipping: 3-7 business days.
International Shipping: 10-20 business days.
Domestic Shipping: 3-7 business days.
International Shipping: 10-20 business days.
2. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your shipment. Simply click on the link to view the status of your delivery.
3. What are the shipping costs?
Shipping costs depend on the size, weight, and destination of your order. The exact shipping cost will be calculated at checkout.
4. Do you offer free shipping?
Yes, we offer free shipping on orders over [X amount] within [specific regions or countries]. Check our promotions for details.
5. Do you ship internationally?
Yes, we offer international shipping to many countries. Please note that customs fees and import taxes may apply, depending on your location.
6. What happens if I don’t receive my package?
If your package is delayed or lost, please contact us at [support email] with your order number. We’ll work with our shipping partners to resolve the issue promptly.
7. Can I change my shipping address after placing an order?
If your order has not yet been processed, you can update your shipping address by contacting our support team. Once the order is shipped, changes cannot be made.
8. What if my package is damaged upon arrival?
If your package arrives damaged, please take photos and contact us immediately at [support email]. We’ll assist you in getting a replacement or refund.
